Frequently Asked Questions - Club Travel, Flights from Ireland, Sun holidays, Irish Travel Agency, Dublin Travel Agency - Club Travel

Frequently Asked Questions

 


You are in category: Pre Departure
Pre Departure Questions

What hand baggage can I carry?

Please check with the airline you are travelling with for guidelines on hand baggage.

We recommend you always carry the following items in your hand baggage;

- Valid passport and Visas

- Your travel documents

- Contact details for your travel agent and insurer

- Any medicines needed during your flight

Frequent Flyers

If you have frequent flyer membership please contact us and we will add the details to you booking. We are unable to exchange frequent flyer points / miles for new flights. Also please be advised that not all flights are eligible to accumulate frequent flyer points.

In what time zone are the times listed on my itinerary?

All departure and arrival times on your itinerary are in the local time zone of the particular departing airport and arriving airport.

Hand Luggage & Restricted Items

Please check www.daa.ie for the latest information regarding the carriage of liquids and other restricted items in your carry on luggage.

Checking in Baggage?

Details of checked baggage allowance specific to your itinerary will be shown on your ticket. If you exceed the permitted baggage allowance airlines will make additional charge. This varies by airline and can be a significant amount for example USA would be more relevant - 120 pounds for an extra bag to Australia or 25 pounds per extra kg. 

The standard Baggage Allowance is 1 piece of luggage of 20 kilos per person for Economy Class Travel. Ryanair & Aer Lingus allow 15 kilos per person for which they charge. 

This is a guideline only, please check your E Ticket for full information on your Baggage Allowance.

 

 

PERMITTED BAGGAGE ALLOWANCE GENERAL GUIDELINE 

 

 

Below is a general guideline of the baggage allowance permitted to the following destinations. 

 

Check your ticket for exact allowance 

 

 

Ryanair /Aer Lingus       15 Kilos for 1st checked in Bag ( at a cost) 

 

Australia / New Zealand Baggage allowance 20 Kilos 

 

Asia                           Baggage allowance 20 Kilos 

 

USA                           1 Piece - 23 Kilos ** A second bag is allowed on Delta / Continental Airlines for USD50 

 

Africa                         Baggage allowance 20 kilos **To Lagos Air France, British Airways, Virgin Atlantic and Lufthansa allow 2 bags at 23 Kilos per bag 

 

South America             Baggage allowance 1 Piece - 23 Kilos **British Airways, TAM, Lufthansa, Swissair, Iberia, allow 2 pieces -23 Kilos per bag 

How can I book a specific meal?

For Scheduled Airline bookings you can request a specific meal at the time you make your reservation. 
If you need to request a meal after you have completed your online booking please select flight changes on our website and complete the form. There will be a charge of 15euros for this service.

How early do I need to check-in for my flight?

How early you need to check-in varies by airline, departure airport and destination. However, the following are general guidelines if you're checking-in baggage:
International Flights: check-in at least 3 hours before departure
European Flights: check-in at least 2 hours before departure
Domestic Flights (i.e. flights within the same country): check-in at least 90 minutes before departure

Can I reserve a particular seat?

For low cost carrier bookings we are unable to make seating requests as generally low cost carriers do not pre-assign seating.  For Scheduled Airline bookings you can request an aisle or window seat at the time you make your reservation. 
If you need to make a seat assignment after you have completed your online booking please select flight changes on our website and complete the form. There will be a charge of 15euros for this service.

Do I need to reconfirm flights?

There is no need to reconfirm your flights before departure from the Republic of Ireland though we do recommend that you reconfirm any onward or return flights with the airline you are travelling with locally at least 72 hours prior to departure.

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