Frequently Asked Questions - Club Travel, Flights from Ireland, Sun holidays, Irish Travel Agency, Dublin Travel Agency - Club Travel

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Frequently Asked Questions


You are in category: Travel Insurance
Travel Insurance and pre existing illness

What does the 7 Day money back guarantee mean for my Insurance purchase?

If cover of the policy you have purchased is not suitable for you and you want to cancel your policy, you must contact Club Travel online by selcting flight changes and request a refund in the comments box within 7 days of purchasing your policy. In line with the conditions of your policy we will refund the premium you have paid. We will not refund your premium if you have travelled or made a claim before you asked to cancel the policy within the 7day period.

Why should I purchase Travel Insurance

It is essential to be insured when travelling. Medical and liability costs can run to the tens of thousands of euro. Cancelling your holiday could mean losing some or all of the money you have paid. Having access to a 24 hour Assistance Service means help is always at the end of a telephone. Having travel insurance gives you peace-of-mind when travelling, allowing you to enjoy your holiday.

What are pre-existing medical conditions?

Our insurance does not cover claims that arise from the following circumstances below. These conditions apply to you, or anyone upon whose ill health would force you to cancel or cut short your trip.

Any person who is travelling with a pre-existing medical condition or has taken prescribed medication within the last 2 years must contact the Medical Screening number on 0818 286 274 to declare their condition otherwise there is no cover for that pre-existing medical condition. There is no cover available for persons travelling or a third party relative with a terminal prognosis or those awaiting results of tests or medical investigations. There is no cover for medical expenses if the insured is travelling with the intention of obtaining medical treatment abroad, if the insured has been advised not to travel and if the insured is not taking recommended treatment or prescribed medication, as directed by a medical practitioner.

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