Frequently Asked Questions - Club Travel, Flights from Ireland, Sun holidays, Irish Travel Agency, Dublin Travel Agency - Club Travel

Frequently Asked Questions

 


You are in category: Premium Assist Pack

Premium Assist Benefits - book now for just €9.99* and save €15

Special Meal Requests:

We can request special dietary meals – eg Gluten Free, Vegan etc for flights where meals are included. Meals are not normally included on flights within Europe.

 

Seat Requests :

We can request window or aisle seats, or on intercontinental flights pre-book actual seat numbers on the flights where this is possible. Within Europe most airlines charge for seat assignment, if this is the case we will pass the charge onto you. Please note we cannot assign emergency exit seats or extra leg room seats.

 

Bassinette Requests

We can request a bassinette on your flight. Please be aware that bassinettes are subject to availability and as they are limited to only a small number on each flight, they cannot be guaranteed and preference is given to younger babies.

Re-Booking / Cancellation / Change queries

We will assist with rebooking, changes and organising refunds – advising you of the best course of action - avoiding expensive calls to airlines.

Depending on the Airline and destination, you may be allowed to change the dates on your ticket. It is normally not allowed to change the name of the passenger, Destination or Route on a ticket. If no changes are allowed, then you will have to purchase a new ticket.

We will advise you on the best alternative options, Please note that airlines have charges for doing this, and in addition we have an administration charge.

We will also advise on cancellation details should you wish to cancel your tickets.

 

Discount off next booking:

When you purchase our Premium Assist, you will receive a discount code which gives you a whopping €15 off your next booking!!

NB** Next Booking MUST BE FOR THE EXACT SAME PASSENGER NAME.

 

Frequent Traveller / Loyalty Programmes:

We will enter all your Frequent Traveller / Loyalty Programme details into your booking.

 

*€9.99 applies only if purchased at the time of booking, if you purchase at a later date , the cost is €24.99 per booking.

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