Umrah Travel Consultant

Location: Dublin City Centre. Office Based.

We are seeking a knowledgeable and customer-focused Umrah Travel
Consultant to join our team. The ideal candidate will have at least 1 year of
experience in travel consultancy, with a strong understanding of Umrah
packages, visa processes, and customer service excellence. You will be
responsible for guiding clients through the Umrah booking process, ensuring a
smooth and spiritually fulfilling journey.

Key Responsibilities:

  • Advise clients on Umrah packages, itineraries, and travel requirements.
  • Handle visa applications and ensure all documentation is accurate and
    timely.
  • Coordinate flights, accommodation, ground transport, and other travel
    logistics.
  • Maintain up-to-date knowledge of Umrah regulations and travel
    advisories.
  • Provide exceptional customer service before, during, and after travel.
  • Resolve client queries and complaints professionally and efficiently.
  • Maintain accurate records of bookings, payments, and client
    communications.

Requirements:

  • Minimum 1 year of experience in travel consultancy, preferably in
    religious tourism.
  • Strong knowledge of Umrah travel procedures and Saudi visa
    regulations.
  • Excellent communication and interpersonal skills.
  • Proficiency in travel booking systems and Microsoft Office.
  • Ability to work under pressure and manage multiple bookings
    simultaneously.
  • Fluency in English; Arabic is an advantage.
  • High level of integrity, empathy, and cultural sensitivity.

Desired Skills:

  • Experience working in a travel agency specializing in Hajj or Umrah.
  • Familiarity with GDS systems e.g., Amadeus.
  • Sales or customer service certification.

Rewards and Benefits

  • Competitive Remuneration
  • Performance Based Bonus Plan
  • Career Advancement
  • Flexible Working Schedules
  • Exceptional Training and Support provided
  • 20 days Annual Leave
  • The Opportunity to take part in Educational Trips Abroad
  • Employee Assistance Programme
  • Exceptional Social Events
  • Joining the ever expanding and fun-loving team that is Club Travel!

TO APPLY

Interested applicants please email [email protected] with the job title "Umrah Travel Consultant " in the subject line of the email.